E-commerce Logistics
Increasing shopper expectations involving fast, efficient delivery and consistent customer service relies on the strength of your supply chain. Attract and retain customers with an e-commerce logistics solution designed to improve the consumer experience through enhanced visibility into inventory levels, flexible retail reverse logistics, and seamless customer care options tailored to your unique needs.
As a leader in retail logistics management, our nationwide network of distribution centers and advanced WMS and TMS technologies give retailers and ecommerce merchants greater flexibility and control over their inventory and deliveries. We assist with warehouse management, transportation, route optimization and last mile delivery to help online retailers offer top-tier customer experiences.
Stay ahead of demand and manage seasonal spikes with a seamless operation that ensures customers get their products when and how they expect it.
We Offer a Variety of E-commerce Logistics Solutions Featuring:
- Enhanced inventory management and e-commerce fulfillment across retail stores, ecommerce, and omnichannel environments from our nationwide network of 35+ warehousing distribution centers
- Innovative analytical insight into the final mile delivery, improving demand planning, load optimization and inventory placement
- Flexible domestic transportation to scale capabilities aligned with demand using our mix of owned fleets, dedicated carriers, and parcel partnerships
- Pick, pack, and ship ecommerce orders efficiently with our tailored order fulfillment processes
- Returns and reverse logistics management with dedicated customer care support
Comprehensive E-Commerce Solutions
Omnichannel Fulfillment Excellence
Bridge the gap between online and offline retail with our omnichannel fulfillment solutions. We seamlessly manage inventory across multiple channels, enabling ship-from-store, buy-online-pickup-in-store (BOPIS), and direct-to-consumer fulfillment. Our technology integrates with your existing platforms to provide real-time inventory visibility and order orchestration across all channels.
Peak Season & Demand Management
Handle seasonal spikes and promotional surges with confidence. Our scalable infrastructure and flexible workforce solutions adapt to your changing needs, whether it's Black Friday, Cyber Monday, or unexpected viral product demand. We provide surge capacity without the need for long-term commitments, ensuring you can meet customer expectations during critical periods.
Last Mile Delivery Innovation
Deliver exceptional customer experiences with our advanced last mile solutions. From same-day delivery to white glove service, we offer flexible delivery options that meet modern consumer expectations. Our route optimization technology and carrier partnerships ensure cost-effective, timely delivery while providing real-time tracking and proactive communication to your customers.
Returns Management & Customer Care
Transform returns from a cost center into a customer loyalty opportunity. Our comprehensive reverse logistics solution includes easy return initiation, fast processing, quality inspection, and restocking. Dedicated customer care teams handle inquiries and issues, ensuring a positive experience that encourages repeat purchases even when returns are necessary.